1. It is within seven (7) days from the delivery date.
2. The item is in NEW condition. Clothing items must be unworn.
3. The item is in its ORIGINAL packaging, with all accessories intact (including warranty cards, manuals, certificates of authenticity, tags, etc.).Clothing items must have their original tags. Branded electronics and media items (Books, Software, DVDs, Video games) must be unopened with seals intact.
4. If the item came with a free promotional item, then the promotional item must also be returned.
5. It is not a part of the list of exceptions (see below).
6. It is accompanied with a complete RETURN FORM.
ITEMS THAT CANNOT BE RETURNED
3.Skincare & Cosmetics & Perfumes
4.Personal hygiene items such as earrings, wigs and combs
5.Consumables such as cigars and beverages
HOW TO RETURN
Contact Our Customer Service.
REASONS FOR RETURN
Size,Defect,Other reasons (Please Explain).
Note : No, items listed on JOLIARA are offered at a fixed price, which means they are not negotiable.
Note: All return items that are not accompanied by a completed paper copy of our return form will be automatically declined and sent back.